Care & Cleaning

Each of our handmade rugs is one-of-a-kind. You may notice slight color variations between rugs of the same design, and this is a testament to their individuality. Various factors, such as the delicate hand-dying process, exposure to daylight, and the natural variations in dye batches, contribute to these variations.

As our rugs are fully sealed for shipping, they may retain odors from dyes and natural fibers. After the rug is removed from its packaging, any lingering odors will naturally fade away over time.

Upon delivery, your rug may display creases or roll marks due to being tightly packaged during shipping. These creases will disappear after the rug is laid flat for a while. To expedite this process, consider rolling the rug with the reverse side facing out and allowing it a couple of days to naturally flatten after unpacking. 

Brand-new handmade rugs may exhibit the shedding of loose fibers as a natural part of the break-in process. Shedding will subside over time, depending on traffic and care. Regular vacuuming will greatly reduce the amount of shedding over time. Some will shed for the lifetime of the rug.

Loose fibers, also known as sprouts, are a natural part of the initial break-in period of handmade rugs. To remove sprouts, utilize a small pair of scissors to carefully trim them off, ensuring they are even with the pile. Avoid pulling the fibers, as this action may result in deterioration.

Traffic and exposure to sunlight are the biggest contributing factors to fading. Protect your rug from continued exposure to direct sunlight to prevent color fading. 

If possible, avoid placing your delicate silk rug in high-traffic areas to maintain its beauty and longevity. Consider positioning it in spaces with lighter foot traffic to reduce wear and display its impeccable craftsmanship.

With a dry cotton towel or white paper towel, blot out the stain as much as possible.

Scrape off any food or debris with a dull instrument.

Mix a very small amount of dish soap with a cup of cold water. With a clean sponge and soap mix (avoid using excessive water), gently remove the remainder of the stain and then blot the area with a dry towel.

Avoid excessive heat or agitation, as wool rugs are more prone to bleeding and staining than synthetic rugs. We recommend using a professional rug cleaner on an annual basis.

Viscose rugs are constructed of wood cellulose fibers, which absorb moisture easily, therefore cleaning is not advised.

If cleaning should become necessary, dry cleaning is preferable. However, always check with the dry cleaner since some harsh chemicals may cause discoloration to the fibers.

Do not spot clean with water as cellulose fibers will turn yellow or discolor when wet and may stain after cleaning.

Lighter colors are more susceptible to staining and large, solid areas will show staining more easily.

Avoid placing viscose rugs in high-traffic areas to minimize the need for cleaning.

Gently blot the stain using a clean, white cloth or paper towel to absorb excess liquid.

Before applying any cleaning solution, perform a patch test on an inconspicuous area to check for colorfastness. Do not dry clean, as strong cleaning chemicals may damage or fade the rug.

Avoid using strong detergents or harsh chemicals, as they may harm the delicate silk fibers.

Refrain from rubbing the affected area, as this can force the spill deeper into your rug. Instead, use a blotting motion and work from the outer ends of the spill towards the center.

After cleaning, use a dry, clean towel to gently blot the cleaned spot and remove residual moisture.

Allow the rug to air dry completely. Avoid direct sunlight exposure, as it may lead to fiber damage or fading.

Natural fiber rugs inherently have loose fibers and knots. Regularly vacuum the rug on a low power setting, making sure to vacuum from different angles.

Loose threads on the face of the rug should be trimmed with household scissors. To avoid unraveling or damaging the rug, threads on the rug’s face should never be pulled.

Spills should be gently blotted with a clean, undyed cloth to absorb as much of the spill as possible and prevent spreading. Work from the outer edges of the spill towards the center. If applying cleaning solvents, test on a small area first. For stubborn stains, use a professional cleaning service that specializes in natural fiber rugs. Do not dry clean, as strong cleaning chemicals may damage or fade the rug